Practice Two
The broader Oracle portfolio
The incidents that hurt most cross boundaries between database, applications and reporting, and every boundary between two suppliers is a place where an incident can sit unowned. We support the wider Oracle estate to the same SLA framework, through the same service desk and under the same governance as our middleware practice.
What We Actually Do
One contract, and no gaps between suppliers
Oracle Database & Engineered Systems
Production administration across Oracle Database 12c to 23ai, RAC, Data Guard, GoldenGate, Exadata and ODA: backup and recovery testing, patching, AWR and ASH tuning, and capacity management.
Oracle Applications
Technical and application DBA support for E-Business Suite R12, PeopleSoft, JD Edwards and Siebel, plus Fusion Cloud ERP, HCM and SCM, including quarterly update readiness and regression testing.
Analytics & Performance Management
OBIEE and Oracle Analytics administration, OTBI and BI Publisher development, Essbase and Hyperion planning, and the warehouse operations behind them. Reporting sits in support scope.
OCI Infrastructure Operations
OCI compute, networking, storage and identity domains, Kubernetes, Terraform and observability tooling, run by the same engineers who design our migration landing zones.
“Consolidating to one supplier was not about price. It was about ending the conversation where three vendors each explain why it is not their component.”
One contract for your whole Oracle estate.
Same SLA, same service desk, same governance, and no gaps between suppliers.